Optical Assistant
Description du poste
Texte original importé depuis Reed
Are you a caring individual looking to continue your career as an Optical Assistant? You've come to the right place.
We're looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as an Optical Assistant, you won't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our Store
The store is based in the centre of this coastal town at 4 The Parade, surrounded by shops, cafes and close to transport links, it is also close to the beautiful beach for scenic lunch break strolls.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to join them and a fantastic team of Directors and Managers looking forward to meeting you.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Circa £12.91 per hour, dependent on experience and optical qualification
- Bonus potential
- Full time to include weekend hours
- We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
- Working at a certified "Great Place to Work" company
Find out more
If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology.
Checked all the boxes? Now's the perfect time to apply!
#LI-NA1
Compétences clés extraites
Notre IA a analysé l'offre pour identifier les compétences attendues.
Nos conseils pour postuler
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Open your Personal Statement with your optical experience front and centre — the advert explicitly requires 'previous optical experience' as a baseline criterion.
📊 Quantify your customer service impact: e.g. 'Assisted 40+ patients daily with frame selection and contact lens queries, maintaining a 95% customer satisfaction score'.
🎯 Mention any optical or audiology qualifications (e.g. ABO, ABDO Part 1) in your skills section — the advert flags 'optical qualification' as a pay differentiator at £12.91/hr.
🌐 Highlight familiarity with optical software or dispensing systems (e.g. Sycle, Optix) if you have it — even basic system experience signals readiness for a busy Specsavers environment.
🤝 Reference your experience in a fast-paced retail or healthcare setting explicitly, as the advert lists this as a desirable differentiator that sets candidates apart.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Assisted an average of 35 patients per day with frame selection, lens recommendations and dispensing queries, contributing to a store net promoter score of 92% over two consecutive quarters.
- •Supported pre-screening for 15+ patients per week using optical equipment including auto-refractors and tonometers, reducing optometrist chair time by approximately 10 minutes per patient.
- •Completed in-house optical product training across 4 lens brands and 3 contact lens ranges, enabling confident upselling that increased average transaction value by £18 per patient.
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Votre lettre de motivation est prête
Nous avons rédigé une lettre pour Specsavers. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à Specsavers
Dear Hiring Manager,
Specsavers' reputation as a certified 'Great Place to Work' and its structured development pathways in optics make this Optical Assistant role in Minehead exactly the right next step for me. I bring hands-on optical experience alongside confident patient-facing skills, and I am comfortable with optical terminology across both dispensing and contact lens aftercare.
My background in optical retail has equipped me with the ability to guide patients through frame selection, explain lens options clearly, and support a smooth patient journey from check-in through to collection. I have worked in busy store environments where accuracy, empathy, and efficiency are equally important, and I am used to collaborating closely with optometrists and dispensing opticians to deliver a consistent standard of care.
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Questions probables d'entretien
10 questions générées à partir de cette offre.
Techniques
- ›How would you explain the difference between single-vision and varifocal lenses to a first-time varifocal wearer?
- ›What steps do you take when a patient collects their glasses and reports that their vision doesn't feel right?
- ›How do you ensure accurate measurements when assisting with frame fitting and adjustments?
- ›What is your understanding of the role of an Optical Assistant versus a Dispensing Optician?
- ›Can you describe your experience with optical or audiology terminology and how you have used it in a customer-facing role?
Comportementales
- ›Tell me about a time you dealt with a difficult or anxious customer in a retail or healthcare setting — what did you do and what was the outcome?
- ›Describe a situation where you had to manage multiple customers at once during a busy period. How did you prioritise?
- ›Give an example of when you proactively went beyond your role to improve a customer's experience.
- ›Tell me about a time you had to learn a new product or process quickly. How did you approach it?
- ›Describe a time you worked as part of a close-knit team to achieve a shared goal under pressure.
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you dealt with a difficult or anxious customer in a retail or healthcare setting — what did you do and what was the outcome?
Describe a situation where you had to manage multiple customers at once during a busy period. How did you prioritise?