Clinical Services Manager
Job description
Texte original importé depuis Reed
Job Introduction
Turning Point is a leading Social Enterprise which supports people with a wide range of complex needs across Learning Disabilities, Mental Health, Substance Use and Public Health. We are currently recruiting for a Clinical Services Lead to work in our Integrated Substance Use Service as a Clinical Services Manager in West Northamptonshire. Where you’ll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol usage.
Passionate about people, you’ll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So, if you’re ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you.
Running health and social care services as a social enterprise, we invest every penny back into our care – and our people. So, if you’re ambitious and ready for a fresh challenge, progress your career with a sector leader.
Role Responsibility
As a Clinical Services Manager, you will play a pivotal leadership role within a well-established, highly supportive multidisciplinary team that is passionate about delivering outstanding patient care. Your responsibilities will be diverse and impactful, encompassing the management of prescribing and wellbeing clinics, oversight of clinical audits, and ensuring the highest standards of safeguarding are consistently upheld.
You will lead on key aspects of clinical governance, taking ownership of performance indicators and driving continuous improvement across the service. With a strong focus on clinical excellence, you will inspire and support your team to deliver the same high standards, providing regular clinical supervision to nursing staff, conducting appraisals, and delivering high-quality training. Ensuring all practice aligns with professional standards and the clinical code of conduct will be central to your role.
This is a fantastic opportunity to influence and shape service delivery within a well-supported environment that values innovation, quality, and patient outcomes. You will be instrumental in driving forward a culture of clinical excellence and making a meaningful difference to the people we serve.
The Ideal Candidate
An inspiring role model, we'll expect you to already be a senior nurse with clinical experience in a drug and alcohol setting. Building relationships with colleagues, commissioners and service users alike will be a big part of what you do, we’re also looking for a Clinical Services Manager who can confidently engage and influence people.
A working knowledge of safeguarding, substance use issues and legislation is key – as is the ability to recognise indicators of substance use and the issues that service users might face. NMC registered with an active PIN.
In addition to the above we are seeking to appoint an individual who can also bring Turning Point’s core values to the role:
- We believe that everyone has the potential to grow, learn and make choices
- We all communicate in an authentic and confident way that blends support and challenge
- We are here to embrace change even when it is complex and uncomfortable
- We treat each other and those we support as individuals however difficult and challenging
- We deliver better outcomes by encouraging ideas and new thinking
- We commit to building a strong and financially viable Turning Point together
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package:
26 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 28 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees.
Turning Point Benefits
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Turning Point
Attached documents
- SU - Clinical Services Manager.pdf
Key skills extracted
Our AI analysed the job to identify the required skills.
Our tips for applying
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Lead your CV with your NMC registration and active PIN number prominently in your personal statement, as the advert lists this as a non-negotiable requirement.
📊 Quantify your clinical supervision experience: e.g. "Provided monthly clinical supervision to 8 nursing staff, reducing incident reports by 22% over 12 months".
🎯 Dedicate a bullet point to your drug and alcohol or substance use clinical background, as the advert explicitly requires senior nursing experience in this specific setting.
🌐 Highlight any experience with clinical audits and performance indicators, referencing specific frameworks (e.g. CQC standards) to demonstrate clinical governance ownership.
🤝 Include a concrete example of stakeholder engagement — commissioners, service users, or partner agencies — as the advert emphasises the ability to confidently influence and build relationships across multiple groups.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Led clinical governance across a 12-person multidisciplinary substance use team, reducing safeguarding incidents by 30% over 18 months through revised audit processes and staff training.
- •Managed prescribing and wellbeing clinics serving 150+ active service users, maintaining 97% compliance with NMC standards and CQC inspection requirements.
- •Delivered monthly clinical supervision and annual appraisals for 8 nursing staff, contributing to a 25% reduction in staff turnover over two consecutive years.
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Votre lettre de motivation est prête
Nous avons rédigé une lettre pour Appcastenterprise. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à Appcastenterprise
Dear Hiring Manager,
Turning Point's reputation for reinvesting entirely in its services and people is precisely what draws me to the Clinical Services Manager role within the Integrated Substance Use Service in West Northamptonshire. As an NMC-registered senior nurse with hands-on experience in drug and alcohol settings, I bring direct expertise in clinical governance, safeguarding oversight, and the management of prescribing clinics — the core responsibilities outlined in your advert.
My background in leading multidisciplinary teams within community substance use services has equipped me to drive performance indicators, conduct clinical audits, and deliver structured supervision to nursing staff. I have consistently aligned practice with professional standards and the clinical code of conduct, while building productive relationships with commissioners, colleagues, and service users to influence positive outcomes.
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Likely interview questions
10 questions générées à partir de cette offre.
Technical
- ›How have you managed prescribing clinic oversight, and what governance frameworks did you apply to ensure patient safety?
- ›Describe your approach to conducting clinical audits within a substance use or community health setting.
- ›What experience do you have of applying safeguarding legislation in a drug and alcohol service, and how did you ensure staff compliance?
- ›How have you used performance indicators to drive continuous improvement in a clinical service?
- ›Walk us through how you have delivered clinical training to nursing staff and measured its effectiveness.
Behavioural
- ›Tell me about a time you had to influence a commissioner or external stakeholder to improve a clinical service outcome.
- ›Describe a situation where you identified a safeguarding concern and explain the steps you took to manage it.
- ›Give an example of when you led a multidisciplinary team through a significant service change — what was your approach and what was the result?
- ›Tell me about a time you supported an underperforming team member through clinical supervision — how did you handle it and what was the outcome?
- ›Describe a moment when you had to balance clinical excellence with operational pressures — how did you prioritise and what did you learn?
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Describe a situation where you identified a safeguarding concern and explain the steps you took to manage it.
Tell me about a time you led a multidisciplinary team through a significant service change — what was your approach and what was the result?
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