Sales Team Manager
Descrizione del posto
Texte original importé depuis Reed
Are you a driven sales leader with a passion for developing high-performing teams and delivering exceptional customer experiences?
We’re working with a well-established, fast-paced business within the wholesale and distribution sector, looking to appoint a Sales Team Manager to lead and evolve a key revenue-generating function.
This is a fantastic opportunity to take ownership of a high-impact team, shape strategy, and play a pivotal role in driving both sales performance and customer satisfaction.
The Role
As Sales Team Manager, you will be responsible for leading, developing, and motivating a team of sales professionals to achieve ambitious growth targets. You’ll take full ownership of the internal sales operation, from strategy and performance management through to process improvement and customer experience.
Working closely with the wider leadership team, you’ll ensure alignment with broader commercial objectives while maintaining a strong focus on operational excellence and team engagement.
Key Responsibilities of a Sales Team Manager
- Lead, coach, and develop a team of sales team leaders and executives to maximise performance
- Develop and implement a clear sales team strategy aligned to wider business goals
- Drive a high-performance culture focused on achieving and exceeding KPIs
- Oversee day-to-day operations, ensuring efficiency, consistency, and best practice
- Monitor and analyse performance data to identify opportunities for growth and improvement
- Enhance customer experience through a strong, customer-first approach
- Collaborate cross-functionally with operations, customer service, and logistics teams
- Manage departmental costs and contribute to overall business profitability
- Implement and optimise systems, tools, and processes to improve performance
About You
- Proven experience in a sales leadership role, ideally within a telesales or contact centre environment
- Strong track record of driving team performance and achieving sales targets
- Confident leader with the ability to inspire, coach, and develop others
- Commercially minded, with a data-driven approach to decision-making
- Highly organised, with the ability to manage multiple priorities in a fast-paced environment
- Strong communication and stakeholder management skills
- Comfortable working with CRM systems and sales technologies
Why Apply?
- Opportunity to lead and shape a key function within a growing business
- High level of autonomy and influence within the leadership team
- Fast-paced, collaborative environment with clear opportunities for progression
- Competitive salary and performance-related bonus
If you’re an ambitious Sales Team Manager looking to take the next step in your career and make a real impact, we’d love to hear from you.
Competenze chiave estratte
La nostra IA ha analizzato l'offerta per identificare le competenze richieste.
I nostri consigli per candidarsi
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Open your CV with a Personal Statement that explicitly names 'Sales Team Manager' and references telesales or contact centre leadership, as the advert flags this environment as the ideal background.
📊 Quantify team performance outcomes: e.g. 'Grew team revenue by 22% YoY, managing 12 sales executives across an inbound and outbound contact centre'.
🎯 Dedicate a bullet point in each role to KPI ownership — the advert stresses driving and exceeding KPIs, so show specific targets set, monitored, and achieved.
🔧 Name the CRM systems you have used (e.g. Salesforce, HubSpot, Dynamics 365) in your Skills section, as the advert specifically calls out CRM and sales technology experience.
🤝 Highlight cross-functional collaboration experience — reference working with operations, logistics, or customer service teams to mirror the advert's emphasis on alignment with wider business functions.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Led a 14-person telesales team across two contact centre shifts, increasing monthly revenue by 23% within 9 months through structured coaching programmes and CRM pipeline discipline.
- •Designed and implemented a KPI dashboard using Salesforce reporting, enabling real-time performance tracking that reduced average response-to-close time by 3 days across the team.
- •Collaborated with operations and logistics teams to redesign the post-sale customer journey, cutting complaint volumes by 31% and improving Net Promoter Score from 42 to 67 over two quarters.
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Votre lettre de motivation est prête
Nous avons rédigé une lettre pour LEVEL UP RECRUITMENT. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à LEVEL UP RECRUITMENT
Dear Hiring Manager,
Level Up Recruitment's Sales Team Manager vacancy within the wholesale and distribution sector is precisely the leadership challenge I have been seeking. With a proven track record in telesales management and CRM-driven performance analysis, I am confident I can take ownership of this revenue-generating function and deliver measurable growth against ambitious KPIs.
My background in leading contact centre sales teams has equipped me with the skills to coach team leaders, implement process improvements, and build high-performance cultures. I have consistently driven teams to exceed targets by combining data-led decision-making with hands-on coaching — reducing attrition and increasing conversion rates across a 15-person sales floor by 18% over 12 months.
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Domande probabili del colloquio
10 questions générées à partir de cette offre.
Tecniche
- ›Which CRM platforms have you used to manage pipeline and performance data, and how did you leverage reporting features to drive team decisions?
- ›How have you designed or improved a sales process within a telesales or contact centre environment?
- ›Describe how you set, track, and review KPIs for a sales team — what metrics do you prioritise and why?
- ›What tools or systems have you implemented to improve efficiency in a sales operation, and what measurable impact did they have?
- ›How do you use data analysis to identify underperformance early, and what intervention steps do you take?
Comportamentali
- ›Tell me about a time you turned around an underperforming sales team — what steps did you take and what was the outcome?
- ›Describe a situation where you had to align your team's sales strategy with broader business objectives while managing resistance from within the team.
- ›Give an example of a time you coached a struggling sales executive to significantly improve their performance.
- ›Tell me about a time you had to manage departmental costs without compromising team output or morale.
- ›Describe a situation where you collaborated cross-functionally with operations or logistics to resolve a customer experience issue.
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you turned around an underperforming sales team — what steps did you take and what was the outcome?
Describe a situation where you collaborated cross-functionally with operations or logistics to resolve a customer experience issue.