Credit Controller
Description du poste
Texte original importé depuis Reed
Key requirements include:
Proven Credit Control experience rather than a broader Finance Manager background.
Strong Excel skills and confidence working with large volumes of data.
Experience extracting, manipulating and uploading/downloading data between systems.
Comfortable using finance systems, fee billing systems and reporting tools.
Experience managing customer accounts, chasing debt and maintaining positive customer relationships.
A professional, approachable communication style with strong stakeholder management skills.
Ideally someone who is adaptable and able to support wider responsibilities when required.
Additional information:
Initial contract expected to be 3–6 months, with potential for a permanent opportunity.
The role is based within a school environment, so candidates with experience in education settings may be advantageous, although this is not essential.
Paying £15-17ph
Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Compétences clés extraites
Notre IA a analysé l'offre pour identifier les compétences attendues.
Nos conseils pour postuler
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Lead your CV with a Personal Statement that explicitly names 'Credit Control' and 'stakeholder management', as the advert emphasises these above all else — including a line on your communication style.
📊 Quantify your debt management experience: e.g. 'Managed a ledger of 350+ customer accounts, reducing overdue debt by 28% within 6 months' to demonstrate the volume the school expects.
🎯 Call out specific finance and fee billing systems you have used (e.g. SAGE, PS Financials, Arbor, SIMS) — the advert flags comfort with fee billing and finance systems as a key requirement.
🌐 If you have any education-sector experience (schools, colleges, universities), highlight it prominently as a dedicated line in your work history — the advert notes it is advantageous.
📁 Demonstrate your Excel proficiency with concrete examples: 'Built pivot-table dashboards to track 1,200 debtor records across 4 data sources', as 'strong Excel skills with large data volumes' is explicitly required.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Managed a ledger of 420 customer accounts, reducing overdue debt by 31% within 4 months through structured chasing cycles and proactive stakeholder communication.
- •Extracted, reconciled and uploaded debtor data across 3 finance platforms using advanced Excel pivot tables and VLOOKUP, cutting monthly reporting time from 6 hours to 90 minutes.
- •Recovered £48,000 in aged debt for a single high-value account by negotiating a structured payment plan while preserving a long-term client relationship.
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Votre lettre de motivation est prête
Nous avons rédigé une lettre pour Farrer Barnes Limited. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à Farrer Barnes Limited
Dear Hiring Manager,
Farrer Barnes's search for a Credit Controller at a prestigious Canterbury school aligns precisely with my background in high-volume debt management and stakeholder relationship building. I bring proven credit control experience — not a broader finance management background — alongside advanced Excel skills and hands-on confidence with fee billing and finance systems, which I understand are central to this role.
My background in credit control includes managing ledgers of several hundred accounts, extracting and reconciling data across multiple systems, and maintaining professional, constructive relationships with customers throughout the debt-chasing process. I am comfortable producing aged-debt reports and adapting quickly to new finance platforms, and I have previously supported wider finance team responsibilities during periods of increased demand.
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Questions probables d'entretien
10 questions générées à partir de cette offre.
Techniques
- ›Walk us through how you extract, manipulate and upload data between two finance systems — what tools and steps do you use?
- ›Which fee billing or finance systems have you worked with, and how quickly have you adapted to a new platform?
- ›Describe how you use Excel to manage a large debtor ledger — what functions or techniques do you rely on most?
- ›How do you prioritise which overdue accounts to chase first when managing a high-volume ledger?
- ›What reporting tools have you used to produce aged-debt or credit control reports for management?
Comportementales
- ›Tell me about a time you had to chase a long-overdue debt while preserving a positive relationship with the customer.
- ›Describe a situation where you had to adapt quickly to support wider finance responsibilities beyond your core credit control remit.
- ›Give an example of when you managed a difficult stakeholder conversation about an outstanding balance — how did you handle it?
- ›Tell me about a time you identified a process improvement in how accounts or data were managed and implemented a change.
- ›Describe a situation where you joined a new team and had to build trust quickly — what approach did you take?
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you had to chase a long-overdue debt while preserving a positive relationship with the customer.
Describe a situation where you joined a new team and had to build trust quickly — what approach did you take?