Finance Officer
Stellenbeschreibung
Texte original importé depuis Reed
Join a dynamic shared finance service where your expertise in accounts receivable will directly contribute to efficient council operations.
Contract to start ASAP until 07-09-26 with a possible extension.
Responsibilities
• Collecting income from sales orders raised by both councils in line with agreed business processes for accounts receivable
• Liaising with customers and their representatives, external and internal stakeholders to effectively resolve enquiries and provide comprehensive advice and assistance in writing, and face to face
• Actively monitor unpaid accounts and process cases referred for write-off or to the legal debt recovery lead for onward recovery
• Provide excellent customer service by efficiently resolving enquiries received by telephone, email or in person
• Liaising with officers across the services to resolve issues and queries
• Production and checking of data for accounts receivable, performance and statutory reporting, and on request
• Submission of claims and appropriate documentation in respect of insolvency matters
• Undertaking work in accordance with standing orders, financial rules, and all other council policies and maintain systems for financial probity
• Assisting in the training of managers and staff throughout the council and other members of the shared finance service on the council's main system for accounts receivable
• Assisting in routine and ad hoc investigations arising from performance management reports, customer enquiries (both internal and external) and other operations such as the National Fraud Initiative findings
• Support the ongoing development of the accounts receivable module within the council's Agresso financial information system
• Assisting in the induction of new members of staff
• Stores and disposes of all documents in accordance with the records management policy for accounts receivable
Extrahierte Schlüsselkompetenzen
Unsere KI hat die Stelle analysiert, um die erwarteten Kompetenzen zu identifizieren.
Unsere Tipps für Ihre Bewerbung
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Highlight your Agresso system experience prominently in your skills section — the advert explicitly names it as the council's main accounts receivable platform.
📊 Quantify your debt recovery impact: e.g. 'Recovered £240k in overdue invoices across 180 accounts within a 6-month period'.
🎯 Tailor your personal statement to mention local government or public sector finance experience, as the role sits within a shared council finance service.
🌐 Emphasise your experience handling insolvency documentation and National Fraud Initiative processes — these are specialist requirements called out in the responsibilities.
🤝 Showcase any experience training colleagues on finance systems, as the advert specifically asks for someone who can assist in training managers and staff across the council.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Managed accounts receivable portfolio of 350+ active accounts, reducing overdue debt by 28% over 6 months through proactive monitoring and timely escalation to the legal debt recovery team.
- •Prepared and submitted insolvency claim documentation for 40 cases annually, achieving a 95% acceptance rate in line with council standing orders and financial probity requirements.
- •Delivered Agresso accounts receivable training to 12 council staff across 3 service areas, cutting data entry errors by 22% within the first quarter post-training.
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Votre lettre de motivation est prête
Nous avons rédigé une lettre pour JOB SWITCH LTD. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à JOB SWITCH LTD
Dear Hiring Manager,
JOB SWITCH LTD's Finance Officer contract within the shared council finance service is a strong match for my background in accounts receivable and debt recovery. Having worked with Agresso-based workflows and statutory reporting requirements, I am confident I can contribute to efficient income collection across both councils from day one.
My background in local authority finance includes managing unpaid account portfolios, processing write-offs, and preparing insolvency claim submissions in line with standing orders and financial probity rules. I have also supported colleagues through system training on accounts receivable modules, ensuring consistent application of agreed business processes across teams.
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Wahrscheinliche Interviewfragen
10 questions générées à partir de cette offre.
Technische
- ›How have you used Agresso (or a similar ERP) to manage accounts receivable workflows and reporting?
- ›Walk us through your process for monitoring unpaid accounts and deciding when to escalate to legal debt recovery.
- ›What steps do you follow when preparing and submitting insolvency claims documentation?
- ›How do you ensure data accuracy when producing statutory and performance reports for accounts receivable?
- ›Describe your experience with the National Fraud Initiative and how you have acted on its findings.
Verhaltensbezogene
- ›Tell me about a time you resolved a complex customer dispute over an unpaid invoice — what was your approach and outcome?
- ›Describe a situation where you identified a process improvement in an accounts receivable function. What did you change and what was the result?
- ›Give an example of when you had to liaise with multiple internal and external stakeholders to resolve a financial query under time pressure.
- ›Tell me about a time you trained colleagues on a finance system. How did you ensure the training was effective?
- ›Describe a situation where you had to balance strict financial rules and standing orders with the practical needs of a service user.
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you resolved a complex customer dispute over an unpaid invoice — what was your approach and outcome?
Describe a situation where you had to balance strict financial rules and standing orders with the practical needs of a service user.