Receptionist Administrator Maternity Cover
Description du poste
Texte original importé depuis Reed
Creative Support is a non-profit organization focused on delivering an excellent standard of care and support to vulnerable people. We work with the local government and NHS to provide this nationwide.
We are seeking welcoming and friendly individuals to provide the back-office skills needed to allow our dedicated frontline support workers to flourish. As a Receptionist Administrator for Creative Support, you can be assured that the work you are doing is meaningful, and makes a positive impact on the lives of others.
Please note: this is a temporary role to cover for Maternity Leave. The contract is expected to run for approximately one year.
The successful candidate with have a bright, friendly demeanor with excellent written and verbal communication skills. You will be highly organized, and able to demonstrate initiative. Applicants must have at least one year of related experience and be proficient at using computer software such as Microsoft Office.
The role:
- Welcome visiting customers at our Stockton office in a friendly and approachable manner
- Handle communications within a busy office environment with professionalism and efficiency.
- Manage stocks of stationery and office equipment
- Lease with interdisciplinary teams such as recruitment and training coordinators
- Manage files in a GDPR-complaint manner: i.e. electronic filing, data input, photocopying, disposal.
Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.
Vacancy Reference Number:93560
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 20 days plus 8 statutory days pro-rata Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, we are also unable to accept Skilled Worker Visas.
Compétences clés extraites
Notre IA a analysé l'offre pour identifier les compétences attendues.
Nos conseils pour postuler
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Open your Personal Statement with your front-of-house and administration experience, as the advert lists welcoming visitors and handling communications as the primary duties of this Stockton office role.
📊 Quantify your administrative output: e.g. 'Managed filing and data input for 200+ resident records in full GDPR compliance across a 12-month period' to directly mirror the GDPR file management requirement.
🎯 Explicitly name Microsoft Office applications you are proficient in (Word, Excel, Outlook) since the advert cites computer software proficiency as a must-have requirement.
🤝 Reference any experience liaising with multiple internal teams (e.g. HR, recruitment, training) to align with the advert's mention of coordinating with interdisciplinary teams such as recruitment and training coordinators.
🌐 Mention any prior work in a non-profit, NHS, or social care setting — even voluntary — as Creative Support's mission-driven context and NHS partnership make sector familiarity a strong differentiator.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Managed GDPR-compliant electronic and physical filing for over 150 client records, achieving zero data breaches across a 14-month administrative contract.
- •Handled front-of-house reception for a 60-person office, processing an average of 40 visitor sign-ins and 80 inbound calls per day using Microsoft Outlook and Word.
- •Coordinated stationery and office equipment stock across 3 departments, reducing supply shortfalls by 90% through a weekly audit and reorder system.
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Votre lettre de motivation est prête
Nous avons rédigé une lettre pour Creative Support Ltd. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à Creative Support Ltd
Dear Hiring Manager,
Creative Support's mission to deliver meaningful care to vulnerable people across the UK, in partnership with the NHS and local government, is exactly the environment in which I want to apply my administrative skills. I am applying for the Receptionist Administrator (Maternity Cover) position at your Stockton-on-Tees office, and I am confident my proficiency in Microsoft Office and GDPR-compliant file management make me a strong candidate for this role.
My background in office administration includes managing high-volume reception duties, maintaining accurate electronic filing systems, and coordinating with multiple internal teams including HR and training departments. I have consistently handled sensitive data in line with GDPR requirements and take pride in maintaining a welcoming, professional front-of-house environment that supports busy frontline teams.
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Questions probables d'entretien
10 questions générées à partir de cette offre.
Techniques
- ›Which Microsoft Office applications do you use most regularly, and how have you used them in an administrative role?
- ›How have you ensured GDPR compliance when managing physical and electronic files in a previous role?
- ›Describe the process you would follow to manage and replenish office stationery and equipment stocks.
- ›What experience do you have with electronic filing systems, and how did you maintain accuracy in data input?
- ›How would you handle a situation where you received a large volume of incoming calls and walk-in visitors simultaneously?
Comportementales
- ›Tell me about a time you had to manage competing administrative priorities in a busy office environment — how did you decide what to tackle first?
- ›Describe a situation where you had to communicate professionally with a difficult or distressed visitor or caller.
- ›Give an example of when you identified an improvement to an administrative process and took the initiative to implement it.
- ›Tell me about a time you worked alongside teams from different departments — how did you ensure effective communication?
- ›Describe a situation where you had to maintain confidentiality or handle sensitive information — what steps did you take?
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you had to manage competing administrative priorities in a busy office environment — how did you decide what to tackle first?
Give an example of when you identified an improvement to an administrative process and took the initiative to implement it.