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⚡ Source: ReedRéf: 57012562

Account Executive

Accomplish Today·Altrincham, North West·Publié il y a 1 mois
💰 30-35k CHF/an👑 Executive
Adapter mon CV à cette offre — Gratuit

Job description

Texte original importé depuis Reed

OTE £40000+

The Role

  • Managing and nurturing key accounts to maintain and grow business relationships
  • Increase the number of referring consultants and enquiries within the patch
  • Act as a main point of contact for clients and their needs
  • Address and resolve agency queries
  • Follow up with all consultants in the patch regularly to ensure their needs are being met and to identify opportunities
  • Action cross sell opportunities identified
  • Maintain a record of existing accounts, record account/consultant profile information/ activity and competitor
  • Account map every account to identify key stakeholders
  • Provide Umbrella training where necessary
  • Attend face to face agency visits, and some hospitality where required
  • Complete all commercial request forms required for the patch

Experience

  • Worked in a similar role where the expectations split between sales and support
  • Effective written and oral communication skills
  • Experience in exceeding call targets each day
  • Superior organisational skills, with ability to work independently with minimal support
  • Previous experience collaborating with end clients
  • Experience in working with and maximising usage of internal systems and Sales CRM system
  • Proficient in Microsoft office


IA SpeedCV

Key skills extracted

Our AI analysed the job to identify the required skills.

Compétences indispensables
Sales CRM system proficiencyMicrosoft OfficeKey account managementCall target managementCross-selling
Atouts supplémentaires
Umbrella company knowledgeAccount mappingStakeholder identification
Soft skills
CommunicationOrganisationAutonomyProactivityRelationship building
IA SpeedCV

Our tips for applying

5 recommandations générées par notre IA pour maximiser vos chances.

1

⭐ Highlight your account management and sales hybrid experience prominently in your Personal Statement, as the advert explicitly requires a split between sales and support responsibilities.

2

📊 Quantify your achievements with CRM and call targets: e.g. "Managed 45 active accounts, exceeding daily call targets by 20% over 6 consecutive months".

3

🎯 Mention any experience with umbrella companies, contractor payroll, or recruitment agency environments — the advert references Umbrella training as a key duty.

4

🌐 Demonstrate your account mapping capability by referencing a specific example where you identified key stakeholders and grew revenue within an existing patch.

5

🤝 Include a line about face-to-face client visits and hospitality experience, as the role requires in-person agency visits across the Altrincham patch.

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IA SpeedCV

Bullets CV suggérés

3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.

Comment adapter votre CV

Ajoutez ces 3 bullets sous votre expérience la plus récente :

  • Managed a patch of 42 agency accounts, growing active referring consultants by 30% in 9 months through structured follow-up cadences and face-to-face visits.
  • Exceeded daily call targets by 22% over two consecutive quarters, logging all activity in Salesforce CRM and maintaining 100% account profile accuracy.
  • Identified and converted 15 cross-sell opportunities within existing accounts, generating £28,000 in incremental annual revenue for the umbrella services division.

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Lettre IA

Votre lettre de motivation est prête

Nous avons rédigé une lettre pour Accomplish Today. Découvrez l'ouverture, puis débloquez la version complète personnalisée.

Aperçu — adapté à Accomplish Today

Dear Hiring Manager,

Accomplish Today's Account Executive position in Altrincham aligns directly with my background in managing and growing key accounts within a sales and support hybrid environment. The requirement to increase referring consultants across a defined patch, combined with hands-on CRM management and cross-sell execution, reflects the kind of role where I consistently deliver results.

My background in account management includes maintaining a portfolio of over 40 active clients, exceeding daily call targets by 18% on average, and using CRM platforms to map stakeholders and record competitor intelligence. I have delivered client-facing training sessions and attended regular face-to-face visits to strengthen relationships and identify upsell opportunities.

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Likely interview questions

10 questions générées à partir de cette offre.

Technical

  • Which CRM systems have you used to manage account activity, and how did you ensure data accuracy across your patch?
  • How have you used Microsoft Office tools (e.g. Excel) to track account performance or competitor mapping?
  • Describe your process for account mapping — how do you identify key stakeholders within a client organisation?
  • How have you managed cross-sell opportunities within an existing account base, and what tools or processes did you use?
  • Have you delivered any product or compliance training (such as Umbrella training) to clients or consultants? How did you structure it?

Behavioural

  • Tell me about a time you successfully grew a key account by increasing the number of referrals or enquiries.
  • Describe a situation where you had to resolve a complex client query while maintaining the relationship.
  • Give an example of when you exceeded your call targets consistently — what approach did you take?
  • Tell me about a time you managed multiple accounts independently with minimal management support.
  • Describe a situation where you identified a cross-sell opportunity and converted it into revenue.
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Exemples de réponses STAR

Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.

1Question

Tell me about a time you successfully grew a key account by increasing the number of referrals or enquiries.

Situation: I inherited a mid-tier recruitment agency account that had been dormant for four months with only two active referring consultants. Task: My goal was to re-engage the account and increase referral volume within a quarter. Action: I scheduled a face-to-face visit, mapped all 11 consultants within the agency, and ran a 45-minute Umbrella briefing session for the team. I then set up a weekly check-in call with the top three consultants and logged every interaction in the CRM. Result: Within 10 weeks, active referring consultants grew from 2 to 7, and monthly enquiries from that account increased by 65%, making it one of the top five accounts in my patch.
2Question

Describe a situation where you had to resolve a complex client query while maintaining the relationship.

Situation: A key agency client raised an urgent complaint about a contractor's payment discrepancy, threatening to pause all referrals. Task: I needed to resolve the issue quickly and preserve a relationship worth approximately £18,000 in annual revenue. Action: I acted as the single point of contact, coordinating between our internal payroll and compliance teams to investigate the discrepancy within 24 hours. I kept the agency contact updated at each stage and provided a written summary of the resolution steps. Result: The issue was corrected within two business days, the client resumed referrals, and they increased their contractor placements by 20% the following month, citing confidence in our responsiveness.

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