Finance Officer
Descrizione del posto
Texte original importé depuis Reed
Join a dynamic shared finance service where your expertise in accounts receivable will directly contribute to efficient council operations.
Contract to start ASAP until 07-09-26 with a possible extension.
Responsibilities
• Collecting income from sales orders raised by both councils in line with agreed business processes for accounts receivable
• Liaising with customers and their representatives, external and internal stakeholders to effectively resolve enquiries and provide comprehensive advice and assistance in writing, and face to face
• Actively monitor unpaid accounts and process cases referred for write-off or to the legal debt recovery lead for onward recovery
• Provide excellent customer service by efficiently resolving enquiries received by telephone, email or in person
• Liaising with officers across the services to resolve issues and queries
• Production and checking of data for accounts receivable, performance and statutory reporting, and on request
• Submission of claims and appropriate documentation in respect of insolvency matters
• Undertaking work in accordance with standing orders, financial rules, and all other council policies and maintain systems for financial probity
• Assisting in the training of managers and staff throughout the council and other members of the shared finance service on the council's main system for accounts receivable
• Assisting in routine and ad hoc investigations arising from performance management reports, customer enquiries (both internal and external) and other operations such as the National Fraud Initiative findings
• Support the ongoing development of the accounts receivable module within the council's Agresso financial information system
• Assisting in the induction of new members of staff
• Stores and disposes of all documents in accordance with the records management policy for accounts receivable
Competenze chiave estratte
La nostra IA ha analizzato l'offerta per identificare le competenze richieste.
I nostri consigli per candidarsi
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Highlight your Agresso system experience prominently in your skills section — the advert explicitly names it as the council's main accounts receivable platform.
📊 Quantify your debt recovery impact: e.g. 'Recovered £240k in overdue invoices across 180 accounts within a 6-month period'.
🎯 Tailor your personal statement to mention local government or public sector finance experience, as the role sits within a shared council finance service.
🌐 Emphasise your experience handling insolvency documentation and National Fraud Initiative processes — these are specialist requirements called out in the responsibilities.
🤝 Showcase any experience training colleagues on finance systems, as the advert specifically asks for someone who can assist in training managers and staff across the council.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Managed accounts receivable portfolio of 350+ active accounts, reducing overdue debt by 28% over 6 months through proactive monitoring and timely escalation to the legal debt recovery team.
- •Prepared and submitted insolvency claim documentation for 40 cases annually, achieving a 95% acceptance rate in line with council standing orders and financial probity requirements.
- •Delivered Agresso accounts receivable training to 12 council staff across 3 service areas, cutting data entry errors by 22% within the first quarter post-training.
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Votre lettre de motivation est prête
Nous avons rédigé une lettre pour JOB SWITCH LTD. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à JOB SWITCH LTD
Dear Hiring Manager,
JOB SWITCH LTD's Finance Officer contract within the shared council finance service is a strong match for my background in accounts receivable and debt recovery. Having worked with Agresso-based workflows and statutory reporting requirements, I am confident I can contribute to efficient income collection across both councils from day one.
My background in local authority finance includes managing unpaid account portfolios, processing write-offs, and preparing insolvency claim submissions in line with standing orders and financial probity rules. I have also supported colleagues through system training on accounts receivable modules, ensuring consistent application of agreed business processes across teams.
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Domande probabili del colloquio
10 questions générées à partir de cette offre.
Tecniche
- ›How have you used Agresso (or a similar ERP) to manage accounts receivable workflows and reporting?
- ›Walk us through your process for monitoring unpaid accounts and deciding when to escalate to legal debt recovery.
- ›What steps do you follow when preparing and submitting insolvency claims documentation?
- ›How do you ensure data accuracy when producing statutory and performance reports for accounts receivable?
- ›Describe your experience with the National Fraud Initiative and how you have acted on its findings.
Comportamentali
- ›Tell me about a time you resolved a complex customer dispute over an unpaid invoice — what was your approach and outcome?
- ›Describe a situation where you identified a process improvement in an accounts receivable function. What did you change and what was the result?
- ›Give an example of when you had to liaise with multiple internal and external stakeholders to resolve a financial query under time pressure.
- ›Tell me about a time you trained colleagues on a finance system. How did you ensure the training was effective?
- ›Describe a situation where you had to balance strict financial rules and standing orders with the practical needs of a service user.
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you resolved a complex customer dispute over an unpaid invoice — what was your approach and outcome?
Describe a situation where you had to balance strict financial rules and standing orders with the practical needs of a service user.