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⚡ Source: ReedRéf: 56938576

Bank Support Worker

Appcastenterprise·Hemel Hempstead·Publié il y a 1 mois
Adapter mon CV à cette offre — Gratuit

Stellenbeschreibung

Texte original importé depuis Reed

Job Introduction

Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support? 

If you have answered a big YES to these questions we would love to hear from you.

At Turning Point, we support people with Learning Disabilities across England. 

As a Support Worker, you will make a real difference to residents' lives as you improve their daily living skills. Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.

Where will I be working? 

Welcome to Sybden. We are a 24-hour residential care home providing care for people with Learning Disabilities for almost 20 years.

We accommodate up to six people with mild to severe Learning Disabilities. We tailor our services to enable people to be as independent as possible.

Please note that this is a rural location.

Shift Patterns  

This is a 24 hour service, therefore flexibility is essential. You will be working a range of shifts from 7:00/8:00 am to 2:00/3:00pm and 2:00/3:00pm to 9:00/10:00pm, sleep ins or waking nights, some weekends.

Please note that working hours may vary from service to service. 

Role Responsibility

What will I be doing? 

This is a hands-on job in which no two days are the same. Your duties will include:

  • Promoting the independence of people we support
  • Supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday
  • Arranging activities in the home and in the local community
  • Developing residents' life skills and personal interests
  • Helping residents stay safe and healthy
  • Assisting with personal care needs
  • Manual handling
  • Supporting people with medication 
  • Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements

The Ideal Candidate

What skills and qualities do I need to have?

Whilst knowledge of learning disabilities and complex needs would be beneficial, it isn't essential. What is essential is that you are:

  • Passionate, caring and enthusiastic
  • Flexible, patient and non-judgemental
  • A great team player with lots of energy
  • Able to demonstrate good communication skills
  • Able to complete the physical aspects of the role such as manual handling where needed

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

Being a member of our bank is a fantastic opportunity to work flexibly around your existing commitments, giving you control over when you want to work in order to suit your own circumstances. But not only that – being employed by Turning Point will also give you access to many of our rewards!

Your annual leave entitlement will accrue as you work, to the equivalent of 29 days a year.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

Turning Point

Attached documents

  • Grade 2 - Support Worker.pdf
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Extrahierte Schlüsselkompetenzen

Unsere KI hat die Stelle analysiert, um die erwarteten Kompetenzen zu identifizieren.

Compétences indispensables
Manual handlingPersonal care assistanceCare record keepingMedication supportResidential care
Atouts supplémentaires
Learning Disability knowledgeComplex needs experienceCommunity activity coordination
Soft Skills
EmpathyPatienceFlexibilityNon-judgmental attitudeCommunicationTeamworkEnthusiasm
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Unsere Tipps für Ihre Bewerbung

5 recommandations générées par notre IA pour maximiser vos chances.

1

⭐ Highlight any prior experience supporting adults with Learning Disabilities at the top of your CV — the advert names this as a key differentiator for Sybden's six-resident service.

2

📊 Quantify your care experience: "Supported 8 adults with mild-to-severe Learning Disabilities across a 24-hour residential setting for 18 months".

3

🌐 Mention your shift flexibility explicitly — the advert stresses 7am–10pm shifts, sleep-ins, waking nights and weekend working, so note these in your personal statement.

4

🎯 Reference manual handling and medication support as named duties — if you hold a Manual Handling certificate or have administered medication under a MAR chart, state this clearly in your skills section.

5

🤝 Include a line about record keeping or care plan contribution, as the advert specifically lists maintaining records to a required standard as a core responsibility.

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Bullets CV suggérés

3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.

Comment adapter votre CV

Ajoutez ces 3 bullets sous votre expérience la plus récente :

  • Supported 6 adults with mild-to-severe Learning Disabilities in a 24-hour residential setting, delivering personal care, medication assistance and community activity planning across rotating shift patterns including waking nights.
  • Maintained accurate MAR charts and daily care records for 8 service users, achieving zero medication errors over a 12-month period and contributing to a positive CQC inspection outcome.
  • Designed and facilitated 4 weekly community-based activities for residents with complex needs, increasing participation rates by 30% and supporting 3 individuals to develop independent travel skills within 6 months.

Copier est gratuit — adapter nécessite un upload CV (30s).

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Votre lettre de motivation est prête

Nous avons rédigé une lettre pour Appcastenterprise. Découvrez l'ouverture, puis débloquez la version complète personnalisée.

Aperçu — adapté à Appcastenterprise

Dear Hiring Manager,

Turning Point's Sybden residential home has built nearly 20 years of person-centred support for adults with Learning Disabilities — and the Bank Support Worker role sits at the heart of that mission. The emphasis on developing daily living skills and promoting independence, alongside the practical demands of personal care and medication support, aligns directly with the experience I bring to this position.

My background in residential care includes supporting adults with a range of complex needs across 24-hour shift patterns, including sleep-ins and waking nights. I am confident in maintaining accurate care records to required standards and in applying safe manual handling techniques, having completed accredited training in both areas. I have supported residents with personal care, community activities and life skills development, always working to uphold dignity and individual choice.

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Wahrscheinliche Interviewfragen

10 questions générées à partir de cette offre.

Technische

  • How would you support a resident with severe Learning Disabilities to develop their daily living skills?
  • What steps do you take when assisting a service user with personal care to maintain their dignity?
  • How do you ensure medication support is carried out safely and records are kept accurately?
  • Describe how you would apply manual handling techniques when supporting a resident with mobility needs.
  • What does person-centred care mean in a residential Learning Disabilities setting, and how would you put it into practice at Sybden?

Verhaltensbezogene

  • Tell me about a time you supported someone to achieve greater independence — what did you do and what was the outcome?
  • Describe a situation where you had to remain patient and non-judgmental when working with a challenging behaviour.
  • Give an example of when you had to adapt quickly to an unexpected change during a shift.
  • Tell me about a time you worked as part of a team to improve the quality of life for someone in your care.
  • Describe a situation where you identified a safeguarding concern — how did you handle it and who did you involve?
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Exemples de réponses STAR

Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.

1Question

Tell me about a time you supported someone to achieve greater independence — what did you do and what was the outcome?

Situation: A 34-year-old resident at my previous care home had never prepared her own meals and relied entirely on staff for cooking. Task: My goal was to build her confidence and practical skills so she could contribute to her own lunch preparation. Action: Over 8 weeks I introduced a step-by-step cooking programme, starting with simple tasks like spreading butter and progressing to making a full sandwich and then a pasta dish. I used visual prompt cards to support her understanding and celebrated each milestone. Result: Within 10 weeks she was independently preparing her own lunch 4 days a week, her self-esteem visibly improved, and her key worker noted the progress in her quarterly review as a significant step forward.
2Question

Describe a situation where you had to remain patient and non-judgmental when working with a challenging behaviour.

Situation: A resident with severe Learning Disabilities regularly became distressed during personal care routines, sometimes refusing support for up to 45 minutes. Task: I needed to provide the necessary care while respecting his autonomy and reducing his anxiety. Action: I worked with the senior support worker to review his care plan and introduced a consistent pre-care routine — the same music, the same verbal cues, and a choice of two towel colours to give him a sense of control. I never rushed him and always narrated each step calmly. Result: Within 3 weeks his refusal episodes dropped from daily to roughly twice a month, and handover notes recorded a marked reduction in distress during personal care shifts I led.

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