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⚡ Source: ReedRéf: 56938577

Bank Support Worker

Appcastenterprise·Berwick-upon-Tweed, Northumberland·Publié il y a 1 mois
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Description du poste

Texte original importé depuis Reed

Job Introduction

This position does not meet the requirements for sponsorship under current UK immigration guidelines

Are you looking for a rewarding job, making a real difference to people's lives and supporting them to achieve their goals? Can you see yourself providing support to adults and help to improve their independent living skill and lead a meaningful and active life.  

If you have answered YES to any of these questions, we would love to hear from you.

Before going through the pain of completing an application form, why not give Natasha a call on for an informal chat? If it feels right, she will arrange an interview for you and then we’ll take it from there.

If you want to know more, read on

As a Support Worker, you will make a real difference to people’s lives. You may also make a positive difference to your own life.  We are passionate about people including our staff.  You will receive bespoke training and development opportunities. 100% of our management team in Northumberland began their career with Turning Point as a support worker.   We realise though that not everyone wants to climb the ladder which is perfect too - many of our staff have remained happy in a support worker role for over 15 years.

Role Responsibility

Where will I be working?

Our service in Berwick provides a 24-hour supported living service on the outskirts of a historic costal town with good access to public transport. We support 6 amazing characters who are very individual in their own right. 

What will I be doing? 

You will be encouraging the people we support to live life to their full potential. This will include a variety of community activities, promoting and developing their daily living skills, supporting with medication and health appointments, supporting to manage their personal budgets. 

Working Patterns

This is a 24-hour service, therefore we can be flexible to meet your preferences where possible. A good work / life balance is important to us all and we do require people to take their share of working weekend and evenings.  We have short days, long days and sleep-ins are available but not an essential requirement.  Our rota is published 8 weeks ahead so you can plan your life too!

The Ideal Candidate

What skills and qualities do I need to have?

Whilst knowledge of learning disabilities and or autism may be beneficial, it isn't essential. We have great mentors with a wealth of experience. 

What is essential is that you are prepared to mirror our vision and values.

Our vision and values are the heart of Turning Point; they are the essence of who we are, what we do and why we are here.

Our Vision To constantly find new ways to support more people to discover new possibilities in their lives The quality of our services means everything to us. The people we work with inspire us and in turn we look for new ways to inspire change. We owe it to the people we work with to grow and shape the future, because we believe in what we do.

Our Values

We believe that everyone has the potential to grow, learn and make choices.

We all communicate in an authentic and confident way that blends support and challenge.

We are here to embrace change even when it is complex and uncomfortable.

We treat each other and those we support as individuals however difficult and challenging.

We deliver better outcomes by encouraging ideas and new thinking.

We commit to building a strong and financially viable Turning Point together.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

Being a member of our bank is a fantastic opportunity to work flexibly around your existing commitments, giving you control over when you want to work in order to suit your own circumstances. But not only that – being employed by Turning Point will also give you access to many of our rewards!

Your annual leave entitlement will accrue as you work, to the equivalent of 29 days a year.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

Turning Point

Attached documents

  • Grade 2 - Support Worker.pdf
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IA SpeedCV

Compétences clés extraites

Notre IA a analysé l'offre pour identifier les compétences attendues.

Compétences indispensables
Supported living or care environment workingMedication support awarenessCommunity activity facilitationDaily living skills supportFlexible shift availability including evenings and weekends
Atouts supplémentaires
Learning disability support experienceAutism awarenessPersonal budget support
Soft skills
EmpathyPatienceReliabilityFlexibilityCommunicationInitiativePositive attitude
IA SpeedCV

Nos conseils pour postuler

5 recommandations générées par notre IA pour maximiser vos chances.

1

⭐ Open your Personal Statement with direct reference to person-centred support, as the advert emphasises helping individuals live to their full potential — mirror this language explicitly.

2

📊 Quantify any previous care experience: e.g. 'Supported 4 adults with learning disabilities across daily living tasks over 18 months' to stand out against candidates with no numbers.

3

🎯 Highlight any experience with learning disabilities or autism in a dedicated Skills section — the advert flags this as beneficial, so even informal or voluntary exposure is worth naming.

4

🤝 Include a brief example of supporting someone with medication or health appointments, as these are explicitly listed responsibilities in the advert.

5

🌐 Mention your availability for evenings, weekends and flexible shift patterns directly in your CV profile — the advert stresses 24-hour rota working and work/life balance as key operational needs.

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Bullets CV suggérés

3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.

Comment adapter votre CV

Ajoutez ces 3 bullets sous votre expérience la plus récente :

  • Supported 5 adults with learning disabilities across daily living tasks including meal preparation, personal hygiene routines and community outings, maintaining person-centred care plans for each individual.
  • Administered medication support to 4 service users in a 24-hour supported living setting, achieving zero medication errors across a 12-month period through accurate recording and handover procedures.
  • Facilitated weekly community activity programme for 6 residents, increasing participation in external social activities by 40% over 6 months through tailored engagement strategies.

Copier est gratuit — adapter nécessite un upload CV (30s).

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Votre lettre de motivation est prête

Nous avons rédigé une lettre pour Appcastenterprise. Découvrez l'ouverture, puis débloquez la version complète personnalisée.

Aperçu — adapté à Appcastenterprise

Dear Hiring Manager,

Turning Point's commitment to helping adults with learning disabilities live independently and reach their full potential is exactly the kind of work I want to be part of — which is why I am applying for the Bank Support Worker position in Berwick-upon-Tweed. The emphasis on person-centred daily living skills support and community engagement aligns closely with my own values around dignified, individualised care.

My background in supporting vulnerable adults includes assisting with medication routines, accompanying individuals to health appointments, and facilitating community activities tailored to each person's interests and abilities. I am comfortable working across a 24-hour rota, including evenings and weekends, and I understand the importance of consistency and reliability in a supported living environment serving 6 residents with distinct needs.

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Questions probables d'entretien

10 questions générées à partir de cette offre.

Techniques

  • How would you support a person with a learning disability to manage their personal budget safely?
  • What steps would you take when supporting someone with their medication to ensure accuracy and safety?
  • How would you adapt a community activity to suit the individual needs of someone with autism?
  • Describe how you would document and report a change in a service user's health or behaviour.
  • What does a person-centred approach look like in a 24-hour supported living environment?

Comportementales

  • Tell me about a time you helped someone build a new skill or achieve a personal goal.
  • Describe a situation where you had to remain calm and professional in a challenging care scenario.
  • Give an example of when you adapted your communication style to meet someone's individual needs.
  • Tell me about a time you worked as part of a team to improve the quality of support for someone.
  • Describe a moment when you went above and beyond to make a positive difference to someone's day.
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Exemples de réponses STAR

Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.

1Question

Tell me about a time you helped someone build a new skill or achieve a personal goal.

Situation: I was supporting a 34-year-old man with a mild learning disability who wanted to travel independently to his local day centre but had never used public transport alone. Task: My role was to build his confidence and practical skills over a structured period. Action: Over 6 weeks I accompanied him on the bus route three times per week, gradually stepping back my involvement — from sitting beside him, to waiting at the stop, to meeting him at the destination. I created a simple visual timetable he could keep in his wallet. Result: By week 7 he completed the journey entirely independently. He described it as the proudest moment of his year, and his keyworker noted a marked improvement in his overall confidence across other daily tasks.
2Question

Describe a situation where you had to remain calm and professional in a challenging care scenario.

Situation: During an evening shift at a supported living house, one of the residents became very distressed and began shouting, refusing to take their evening medication. Task: I needed to de-escalate the situation safely while ensuring the individual's health needs were met. Action: I lowered my voice, gave the resident space, and sat quietly nearby rather than pressing the issue. I used a familiar object — a photograph album he enjoyed — to redirect his attention and re-establish calm over about 20 minutes. I then offered the medication again with a warm drink, which he accepted. I documented the incident fully and flagged it in the handover notes. Result: The resident settled within the hour, no physical intervention was required, and the incident report informed a review of his evening routine to prevent recurrence.

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