Support Worker
Description du poste
Texte original importé depuis Reed
Job Introduction
This position does not meet the requirements for sponsorship under current UK immigration guidelines
Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support?
If you have answered a big YES to these questions we would love to hear from you.
At Turning Point, we support people with Learning Disabilities across England.
As a Support Worker, you will make a real difference to residents' lives as you improve their daily living skills. Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.
Where will I be working?
We offer 24 hour supported living facilities in providing care for adults with Learning Disabilities. We support 18 individuals across Peterborough (PE1, PE2, PE4) and two people in a village just outside Peterborough in Whittlesey PE7.
People we support are all with Learning Disabilities, Autism, complex needs, health needs and physical disabilities. We also have those with dual diagnosis so they have a learning disability with a mental health diagnosis. Support is 24 hrs and you will be dedicated to one home as part of a team.
We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person centred way which includes various activities, shopping, managing own budgets and cooking. We tailor our services to enable people to be as independent as possible.
Please note that you must be a driver to be considered for this role.
Shift Patterns
This is a 24 hour service, therefore flexibility is essential. You will be working a range of shifts from 7:00/8:00 am to 2:00/3:00 pm and 2:00/3:00 pm to 9:00/10:00 pm, sleep ins or waking nights, some weekends.
Please note that working hours may vary from service to service.
Role Responsibility
What will I be doing?
This is a hands-on job in which no two days are the same. Your duties will include:
- promoting the independence of people we support
- supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday
- arranging activities in the home and in the local community
- developing residents' life skills and personal interests
- helping residents stay safe and healthy
- assisting with personal care needs
- manual handling
- supporting people with medication
- ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.
The Ideal Candidate
What skills and qualities do I need to have?
Whilst knowledge of learning disabilities and complex needs would be beneficial, it isn't essential. What is essential is that you are:
- passionate, caring and enthusiastic
- flexible, patient and non-judgemental
- a great team player with lots of energy
- able to demonstrate good communication skills
- able to complete the physical aspects of the role such as manual handling where needed
- transferable experience of helping people to manage anxiety
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 29 days’ paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
Turning Point Benefits
Turning Point
Attached documents
- Grade 2 - Support Worker.pdf
Compétences clés extraites
Notre IA a analysé l'offre pour identifier les compétences attendues.
Nos conseils pour postuler
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Open your personal statement with direct reference to Learning Disabilities and Autism support, as Turning Point explicitly names these as the client group across all four Peterborough postcodes.
📊 Quantify your care experience where possible: "Supported 6 adults with complex needs across a 24-hour rota, completing daily medication records with zero dispensing errors over 12 months".
🚗 Prominently flag your full UK driving licence in your CV header or skills section — the advert states driving is a mandatory requirement and non-drivers will not be considered.
🎯 Highlight any experience with dual diagnosis (learning disability + mental health) in your work history, as the advert specifically mentions this as part of the client profile across Peterborough services.
🤝 Include a bullet on person-centred activity facilitation (shopping, cooking, community outings, budget management) to mirror the advert's specific list of daily responsibilities.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Delivered person-centred care to 8 adults with Learning Disabilities and Autism across a 24-hour supported living service, maintaining medication records with zero dispensing errors over 14 months.
- •Facilitated weekly community activities — including shopping trips, cooking sessions, and day outings — for 5 residents with complex needs, contributing to measurable improvements in 3 individuals' independent living assessments.
- •Completed manual handling, medication administration, and safeguarding training, applying these across a rotating shift rota covering early, late, and waking-night shifts 7 days per week.
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Votre lettre de motivation est prête
Nous avons rédigé une lettre pour Appcastenterprise. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à Appcastenterprise
Dear Hiring Manager,
Turning Point's commitment to person-centred supported living for adults with Learning Disabilities, Autism, and complex needs is exactly the environment I want to work in — which is why the Support Worker position in Peterborough immediately stood out. I am a full UK licence holder with hands-on experience in personal care, medication administration, and manual handling within 24-hour care settings.
My background in supported living has given me direct experience supporting individuals with dual diagnosis across rotating shift patterns, including sleep-ins and waking nights. I understand the importance of tailoring daily activities — from cooking and budgeting to community outings — to promote independence and build genuine, trusting relationships with the people I support.
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Questions probables d'entretien
10 questions générées à partir de cette offre.
Techniques
- ›How do you approach medication administration safely, and what steps do you take if you identify a discrepancy in a resident's medication record?
- ›Describe your understanding of manual handling regulations and how you apply safe techniques when supporting adults with physical disabilities.
- ›What does person-centred care mean to you in practice, and how would you tailor daily activities for someone with both a learning disability and a mental health diagnosis?
- ›How do you maintain accurate care records at the end of a shift, and why is this important in a 24-hour supported living environment?
- ›What strategies would you use to promote independence in daily living skills such as cooking, budgeting, and personal hygiene for adults with Learning Disabilities?
Comportementales
- ›Tell me about a time you supported someone with complex needs who was having a particularly difficult day — what did you do and what was the outcome?
- ›Describe a situation where you had to adapt your communication style to connect with someone who had limited verbal communication.
- ›Give an example of when you identified a safeguarding concern and explain the steps you took to address it.
- ›Tell me about a time you worked as part of a care team across shift patterns — how did you ensure continuity of support for the people you were caring for?
- ›Describe a situation where you helped someone you support to achieve a personal goal or milestone, however small, and what impact it had on them.
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you supported someone with complex needs who was having a particularly difficult day — what did you do and what was the outcome?
Give an example of when you identified a safeguarding concern and explain the steps you took to address it.