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⚡ Source: ReedRéf: 57017551

Male Support Worker

Appcastenterprise·Queensbury, Greater London·Publié il y a 1 mois
Adapter mon CV à cette offre — Gratuit

Description du poste

Texte original importé depuis Reed

Job Introduction

This position does not meet the requirements for sponsorship under current UK immigration guidelines.

Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support? 

If you have answered a big YES to these questions we would love to hear from you!

Turning Point takes pride in the services we provide. There is one vision that everyone shares at Turning Point, which is held together by our values. These include believing in potential, communicating in a confident way, embracing change and treating each other as individuals.

We run our services on a not-for-profit basis. We invest every penny back into our services - and, our people. So, if you are enthusiastic, motivated and committed to supporting people with learning disabilities to live fulfilling lives, then Turning Point is for you.

About the people you will be supporting:

We are a group of people with learning disabilities, that require high levels of support. We have lived together for a number of years. We enjoy spending time together but also have individual interests, to which we need support to be able to take part in 

We support people that can demonstrate behaviours that can be considered challenging.

The majority of the people we support need a high level of support with regard to personal care although moving and handling needs are minimal.

Shift Patterns:

This is a 24 hour service, therefore flexibility is essential. You will be working a range of shifts from 7:00/8:00 am to 2:00/3:00pm and 2:00/3:00 pm to 9:00/10:00pm.

Please note that working hours may vary.

Role Responsibility

Daily support we need from you:

  • Assisting with our personal care needs
  • To prepare food for us or with our involvement when we want
  • Support us with our food and drinks
  • Manual handling
  • Supporting us with medication including creams and lotions
  • Ensuring our record keeping is maintained to the highest standard, this will include finance records as these will be audited
  • Help us to manage our money safely
  • To help us keep our home clean and tidy
  • Ensuring our health and safety is maintained
  • Making sure we have an interesting and varied day
  • Liaising with the Landlord regarding our tenancies and any repairs.

The Ideal Candidate

Whilst knowledge of our learning disabilities and complex needs would be beneficial, it is not essential; what is essential is that you are:

  • Passionate, caring and enthusiastic
  • Flexible, patient and non-judgemental
  • A great team player with lots of energy
  • Able to demonstrate good communication skills, including understanding non-verbal communication
  • Able to complete the physical aspects of the role such as manual handling where needed
  • Transferable experience of helping people to manage anxiety

If this describes you we would love to hear from you.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

 What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

 You will get 29 days’ paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees.

Turning Point Benefits.

Turning Point

Attached documents

  • Grade 2 - Support Worker.pdf
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IA SpeedCV

Compétences clés extraites

Notre IA a analysé l'offre pour identifier les compétences attendues.

Compétences indispensables
Personal care deliveryManual handlingNon-verbal communicationCare record keepingMedication administrationAnxiety management techniques
Atouts supplémentaires
Learning disability knowledgeComplex needs experienceChallenging behaviour support
Soft skills
CompassionFlexibilityPatienceNon-judgmental attitudeTeamworkCommunicationEnergy and enthusiasm
IA SpeedCV

Nos conseils pour postuler

5 recommandations générées par notre IA pour maximiser vos chances.

1

⭐ Open your Personal Statement with direct reference to supporting adults with learning disabilities and complex needs, as the advert explicitly prioritises passion and caring nature over formal qualifications.

2

📊 Quantify your care experience: e.g. 'Supported 6 adults with learning disabilities across a 24-hour shift rota, maintaining daily care records audited quarterly'.

3

🎯 Highlight any experience managing challenging behaviour or anxiety, as the advert specifically calls out 'behaviours that can be considered challenging' and 'transferable experience of helping people manage anxiety'.

4

📋 Include a bullet point on record keeping and finance record management — the advert flags that finance records will be audited, so demonstrating accuracy and accountability will stand out.

5

🤝 Mention your flexibility with shift patterns explicitly (e.g. 'Available for early, late and split shifts across a 24-hour rota'), as the advert states flexibility is essential for this 24-hour service.

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Bullets CV suggérés

3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.

Comment adapter votre CV

Ajoutez ces 3 bullets sous votre expérience la plus récente :

  • Delivered personal care and medication administration to 5 adults with learning disabilities across a 24-hour shift rota, maintaining 100% accuracy on care and finance records across 3 consecutive quarterly audits.
  • Supported 3 individuals with challenging behaviour using de-escalation and anxiety management techniques, reducing incident reports by 30% over a 6-month period.
  • Coordinated daily activity programmes for a 6-person supported living household, liaising with external health professionals and landlord contacts to resolve 4 property maintenance issues within agreed SLA timescales.

Copier est gratuit — adapter nécessite un upload CV (30s).

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Votre lettre de motivation est prête

Nous avons rédigé une lettre pour Appcastenterprise. Découvrez l'ouverture, puis débloquez la version complète personnalisée.

Aperçu — adapté à Appcastenterprise

Dear Hiring Manager,

Turning Point's commitment to investing every penny back into its services and people is exactly the kind of organisation I want to contribute to — which is why I am applying for the Male Support Worker position at the Queensbury service. I bring hands-on experience in personal care delivery and medication administration, alongside a calm, non-judgmental approach to supporting adults with complex needs and challenging behaviour.

My background in supported living has equipped me with practical skills in manual handling, accurate care and finance record keeping, and using non-verbal communication techniques to build trust with the people I support. I have worked across 24-hour shift rotas and understand the importance of flexibility, consistency, and maintaining detailed records that withstand audit scrutiny.

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Questions probables d'entretien

10 questions générées à partir de cette offre.

Techniques

  • How do you ensure medication administration records are completed accurately at the end of each shift?
  • What manual handling techniques have you used when supporting adults with high personal care needs?
  • How do you maintain finance records for the people you support, and what steps do you take to prepare for an audit?
  • Describe how you would support someone with a learning disability to participate in a chosen activity safely.
  • What health and safety checks would you carry out at the start of a shift in a supported living environment?

Comportementales

  • Tell me about a time you supported someone displaying challenging behaviour — what did you do and what was the outcome?
  • Describe a situation where you had to adapt your communication style to support someone with non-verbal communication needs.
  • Give an example of when you had to be flexible with your working hours to meet the needs of the people you support.
  • Tell me about a time you identified a health or safety concern in a care setting and how you resolved it.
  • Describe a situation where you helped someone manage anxiety — what approach did you take and how did it help?
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Exemples de réponses STAR

Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.

1Question

Tell me about a time you supported someone displaying challenging behaviour — what did you do and what was the outcome?

Situation: I was supporting a 34-year-old man with a learning disability who became highly distressed during a routine personal care session, escalating to verbal aggression. Task: My responsibility was to de-escalate the situation safely while maintaining his dignity and completing essential care. Action: I calmly stepped back, used simple non-verbal cues he responded well to, offered him a choice of music to listen to, and gave him 10 minutes of quiet time before gently reintroducing the care routine. I documented the trigger and updated his support plan the same day. Result: The incident was resolved without physical intervention, and over the following 4 weeks we reduced similar episodes from 5 per week to 1 by embedding the adjusted approach into his daily routine.
2Question

Describe a situation where you had to adapt your communication style to support someone with non-verbal communication needs.

Situation: I began supporting a 28-year-old woman with a learning disability who communicated primarily through gestures and facial expressions rather than speech. Task: I needed to build a trusting relationship quickly to deliver effective personal care and daily support. Action: I worked with her key worker to learn her 12 core Makaton signs, introduced a visual daily schedule using picture cards, and spent the first two weeks observing her responses carefully to understand her preferences. I also attended a half-day Makaton workshop run by the service. Result: Within 6 weeks she was initiating communication with me using signs and picture cards, and her participation in daily activities increased from 2 to 5 chosen activities per week.

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