Optical Assistant
Descrizione del posto
Texte original importé depuis Reed
Are you a caring individual looking to continue your career as an Optical Assistant? You've come to the right place.
We're looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as an Optical Assistant, you won't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our store
You can find us on River Street near Victoria Square. There is some on street parking available along River Street itself and buses stop just along the road outside the Museum. Truro train station is a 5 minute walk from store too. We are proud to deliver exceptional eye and hearing care in a modern, welcoming environment at the heart of the local community. Our vibrant store is equipped with state-of-the-art testing technology, including fully equipped test rooms, consulting areas, and a stylish retail space offering a wide range of frames to suit every customer. With a strong focus on customer experience, teamwork, and clinical excellence, the Truro store provides an exciting opportunity to be part of a growing team committed to making a real difference in people's lives through accessible, high-quality care.
Our team
The team at our Truro Specsavers store is made up of friendly, dedicated professionals who are passionate about delivering outstanding customer care. With a strong mix of experienced optometrists, optical assistants, and support staff, the team works collaboratively to create a welcoming and supportive environment for both customers and colleagues. There is a real focus on development and teamwork, with colleagues supporting one another to achieve both personal and store goals. The positive, inclusive culture ensures that everyone feels valued, making it a great place to build a rewarding career while providing high-quality care to the local community.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Circa £13.34 per hour, dependent on experience
- Full time 37.5 hours; 5 days out of 7 to include weekend hours
- We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
- Working at a certified "Great Place to Work" company: Working at Specsavers | Great Place to Work® UK
Find out more
If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology.
Checked all the boxes? Now's the perfect time to apply!
#LI-NA1
Competenze chiave estratte
La nostra IA ha analizzato l'offerta per identificare le competenze richieste.
I nostri consigli per candidarsi
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Lead your CV personal statement with your optical experience, as the advert explicitly requires 'previous optical experience' as a core entry criterion.
📊 Quantify your customer-facing impact: e.g. 'Assisted 40+ customers daily in frame selection, achieving a 95% satisfaction score across quarterly reviews'.
🎯 Highlight familiarity with optical testing environments or dispensing software, as the Truro store emphasises 'state-of-the-art testing technology' and equipped test rooms.
🤝 Showcase cross-functional teamwork with optometrists or technicians — the advert stresses collaboration between optical assistants and clinical staff as a key working style.
🌐 Mention any CPD, optical training courses, or Specsavers-equivalent development programmes to align with the store's strong focus on professional development and career progression.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Dispensed spectacles for 30+ customers daily in a high-volume optical practice, achieving a 96% accuracy rate on frame measurements and lens orders over 18 months.
- •Supported 2 optometrists with pre-screening procedures and test room preparation, reducing patient wait times by 15% during peak Saturday clinics.
- •Advised customers on varifocal and anti-reflection coating upgrades, contributing to a 22% increase in add-on lens sales over a 6-month period.
Copier est gratuit — adapter nécessite un upload CV (30s).
Votre lettre de motivation est prête
Nous avons rédigé une lettre pour Specsavers. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à Specsavers
Dear Hiring Manager,
Specsavers Truro's reputation for clinical excellence and community-focused eye care is precisely the environment where I want to develop my optical career. With hands-on optical dispensing experience and a proven ability to guide customers through frame selection and lens choices, I am confident I can contribute to your team from day one.
My background in optical retail has equipped me with practical skills in supporting optometrists during pre-screening, accurately taking frame measurements, and advising customers on lens options including varifocals and coatings. Across 2 years in a busy optical practice, I assisted an average of 35 customers per day while maintaining a consistent record of positive feedback and repeat visits.
Inscription gratuite, sans carte. L'export PDF/Word nécessite l'essai 1,99 € (14 jours).
Domande probabili del colloquio
10 questions générées à partir de cette offre.
Tecniche
- ›How do you assist a customer in selecting frames that suit their prescription and lifestyle needs?
- ›What experience do you have supporting optometrists or dispensing opticians during or after a sight test?
- ›Describe your familiarity with optical dispensing systems or patient management software.
- ›How would you explain the difference between single-vision, bifocal, and varifocal lenses to a first-time customer?
- ›What steps do you take to ensure accuracy when taking frame measurements or adjusting spectacles?
Comportamentali
- ›Tell me about a time you turned a frustrated or anxious customer into a satisfied one in a retail or healthcare setting.
- ›Describe a situation where you had to balance serving multiple customers at once — how did you prioritise?
- ›Give an example of when you supported a colleague who was less experienced than you. What did you do and what was the outcome?
- ›Tell me about a time you had to learn a new product range or clinical process quickly. How did you approach it?
- ›Describe a moment when you went beyond your standard duties to deliver an outstanding customer experience.
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you turned a frustrated or anxious customer into a satisfied one in a retail or healthcare setting.
Give an example of when you supported a colleague who was less experienced than you. What did you do and what was the outcome?