Receptionist Administrator Maternity Cover
Descrizione del posto
Texte original importé depuis Reed
Creative Support is a non-profit organization focused on delivering an excellent standard of care and support to vulnerable people. We work with the local government and NHS to provide this nationwide.
We are seeking welcoming and friendly individuals to provide the back-office skills needed to allow our dedicated frontline support workers to flourish. As a Receptionist Administrator for Creative Support, you can be assured that the work you are doing is meaningful, and makes a positive impact on the lives of others.
Please note: this is a temporary role to cover for Maternity Leave. The contract is expected to run for approximately one year.
The successful candidate with have a bright, friendly demeanor with excellent written and verbal communication skills. You will be highly organized, and able to demonstrate initiative. Applicants must have at least one year of related experience and be proficient at using computer software such as Microsoft Office.
The role:
- Welcome visiting customers at our Stockton office in a friendly and approachable manner
- Handle communications within a busy office environment with professionalism and efficiency.
- Manage stocks of stationery and office equipment
- Lease with interdisciplinary teams such as recruitment and training coordinators
- Manage files in a GDPR-complaint manner: i.e. electronic filing, data input, photocopying, disposal.
Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.
Vacancy Reference Number:93560
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 20 days plus 8 statutory days pro-rata Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, we are also unable to accept Skilled Worker Visas.
Competenze chiave estratte
La nostra IA ha analizzato l'offerta per identificare le competenze richieste.
I nostri consigli per candidarsi
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Open your Personal Statement with your front-of-house and administration experience, as the advert explicitly requires a "welcoming and friendly" demeanour at the Stockton office reception.
📊 Quantify your admin workload: e.g. "Managed filing and data entry for 200+ client records in a GDPR-compliant system, reducing retrieval time by 30%".
🎯 Highlight your Microsoft Office proficiency with specific tools (Word, Excel, Outlook) since the advert lists this as a mandatory requirement.
🌐 Mention any experience working with NHS, local government, or social care organisations, as Creative Support explicitly partners with these bodies.
🤝 Reference any exposure to multi-team coordination (e.g. recruitment, training, HR) to align with the advert's requirement to liaise with interdisciplinary teams.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Managed GDPR-compliant electronic filing system for 180+ client records, reducing document retrieval time by 25% through consistent naming conventions and audit trails.
- •Served as first point of contact at a busy reception desk, welcoming an average of 40 visitors per day and routing 60+ calls daily across recruitment, training, and operational teams.
- •Maintained stationery and office equipment stock for a 30-person office, negotiating with 3 suppliers to cut procurement costs by 15% over 6 months.
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Votre lettre de motivation est prête
Nous avons rédigé une lettre pour Creative Support Ltd. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à Creative Support Ltd
Dear Hiring Manager,
Creative Support's mission to deliver meaningful care to vulnerable people alongside the NHS is precisely the environment where I want to apply my administration skills — which is why I am applying for the Receptionist Administrator (Maternity Cover) role at your Stockton-on-Tees office. I am proficient in Microsoft Office and experienced in GDPR-compliant file management, electronic filing, and data input within busy office settings.
My background in front-of-house administration includes welcoming visitors professionally, handling high volumes of correspondence, and liaising with multi-disciplinary teams including recruitment and training coordinators. In a previous role, I maintained accurate records for over 150 service users, ensuring timely retrieval and secure disposal in line with data protection requirements.
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Domande probabili del colloquio
10 questions générées à partir de cette offre.
Tecniche
- ›Which Microsoft Office applications do you use most frequently, and how have you used them in an administrative role?
- ›How have you managed electronic filing systems to ensure GDPR compliance in a previous role?
- ›Describe your experience with data input — what steps do you take to maintain accuracy?
- ›How would you manage stock levels for office stationery and equipment, and what systems have you used?
- ›What experience do you have with photocopying, document disposal, and maintaining confidential records?
Comportamentali
- ›Tell me about a time you had to handle a difficult or upset visitor at a reception desk — how did you manage the situation?
- ›Describe a situation where you had to juggle multiple administrative tasks under pressure. How did you prioritise?
- ›Give an example of when you demonstrated initiative to improve an office process or solve a problem without being asked.
- ›Tell me about a time you worked with teams from different departments (e.g. HR, recruitment, training). How did you coordinate effectively?
- ›Describe a time you identified a compliance or data handling issue. What did you do and what was the outcome?
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you had to handle a difficult or upset visitor at a reception desk — how did you manage the situation?
Give an example of when you demonstrated initiative to improve an office process or solve a problem without being asked.