Trainee Optical Assistant
Stellenbeschreibung
Texte original importé depuis Reed
Specsavers. A household name and a high street staple. And you could be part of the team.
Are you a motivated individual with an eye for detail wanting to bring your skills to a global, difference-making company? You've come to the right place.
We have an amazing opportunity to join our new store in Fort William. As long as you're ready to be your best, be hands-on and champion a customer-first mindset, you can make a difference as an Trainee Optical Assistant at Specsavers Fort William. Alongside your hard work supporting our customers and colleagues, we'll support you to grow your skills further than you thought possible. You'll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you won't want to miss!
Our store
You'll find our Fort William store conveniently located at Tweedale. The store is easy to reach by public transport, and for those driving, there's plenty of parking available.
Inside, you'll discover a modern, well-equipped environment designed to deliver the best possible experience for both customers and colleagues.
Our team
You'll be joining a supportive team who are passionate about delivering exceptional care. We work closely together and pride ourselves on creating a welcoming and collaborative environment. Whether you're looking to grow your skills or step into a more senior role, you'll be supported every step of the way.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary: up to £12.91 per hour
- Full time: 37.5 hours per week to include weekend working#
- 28 days leave (includes bank holidays)
- We will auto-enrol you into the pension scheme with an employer contribution when you contribute too#
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we're looking for?
- Great ambition
- Experience in Optics desirable, but not essential
- Experience in a fast faced retail environment
- Customer service champion
- Eye for detail and positive attitude
- Be flexible and adaptable
- Passionate people person
Find out more
If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. We can't wait for you to apply!
#LI-LH1
Extrahierte Schlüsselkompetenzen
Unsere KI hat die Stelle analysiert, um die erwarteten Kompetenzen zu identifizieren.
Unsere Tipps für Ihre Bewerbung
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Open your CV with a Personal Statement that explicitly mentions optical or healthcare retail experience, as the advert prioritises a customer-first mindset and optics background is listed as desirable.
📊 Quantify your retail or customer service experience: e.g. 'Served 80+ customers daily in a high-footfall retail environment, maintaining a 95% positive feedback score'.
🎯 Highlight any experience working weekends or flexible shift patterns, as the advert specifically requires weekend working across 37.5 hours per week.
🌐 If you have any exposure to optical products, hearing aids, or healthcare settings — even informally — include it prominently, as optics experience is listed as desirable for this trainee role.
🤝 Demonstrate community-focused values in your CV and cover letter, as Specsavers Fort William is a new store launch and the advert emphasises bringing better care to the local community.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Delivered face-to-face customer service for 70+ customers per shift in a high-footfall retail store, achieving a 4.8/5 average satisfaction score over 6 months.
- •Processed and managed accurate product orders and customer records using in-store EPOS systems, reducing data entry errors by 20% through a self-initiated double-check process.
- •Supported onboarding of 3 new team members in a busy retail environment, demonstrating product knowledge and store procedures to reduce their settling-in period from 4 weeks to 2.
Copier est gratuit — adapter nécessite un upload CV (30s).
Votre lettre de motivation est prête
Nous avons rédigé une lettre pour Specsavers. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à Specsavers
Dear Hiring Manager,
Specsavers' commitment to bringing accessible eye and hearing care to communities across the UK is exactly the kind of purpose-driven work I want to be part of — which is why the Trainee Optical Assistant role at your new Fort William store caught my attention immediately. I am keen to bring my customer service skills and attention to detail to a team that puts patient experience at the heart of everything it does.
My background in fast-paced retail has equipped me with the ability to manage high volumes of customer interactions while maintaining accuracy and a calm, friendly manner. I have consistently prioritised customer satisfaction and understand the importance of clear communication when helping people make informed decisions — a skill directly transferable to guiding customers through frame selection and optical product choices at Specsavers.
Inscription gratuite, sans carte. L'export PDF/Word nécessite l'essai 1,99 € (14 jours).
Wahrscheinliche Interviewfragen
10 questions générées à partir de cette offre.
Technische
- ›What do you know about the process of dispensing glasses, from prescription to collection?
- ›How would you assist a customer who is unsure which frame style suits their face shape?
- ›What steps would you take to ensure accurate data entry when booking a customer's eye test appointment?
- ›How would you handle a situation where a customer's glasses order has been delayed by the lab?
- ›What do you understand about the difference between single-vision, bifocal, and varifocal lenses?
Verhaltensbezogene
- ›Tell me about a time you delivered outstanding customer service in a busy retail environment.
- ›Describe a situation where you had to adapt quickly to a change at work — how did you handle it?
- ›Give an example of when you had to pay close attention to detail to avoid a costly mistake.
- ›Tell me about a time you worked as part of a close-knit team to achieve a shared goal.
- ›Describe a moment when you went above and beyond to support a colleague or customer.
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you delivered outstanding customer service in a busy retail environment.
Describe a situation where you had to pay close attention to detail to avoid a costly mistake.