Optical Assistant Apprentice
Descrizione del posto
Texte original importé depuis Reed
So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Optical Assistant Apprenticeship could be perfect for you.
Our Apprenticeship scheme gives people of all ages the chance to boost their existing skillset and kickstart an exciting new career as part of a forward-thinking business, all whilst earning a full-time wage.
We are currently looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in retail, management or optics.
Our Store
The store is based in the centre of this coastal town at 4 The Parade, surrounded by shops, cafes and close to transport links, it is also close to the beautiful beach for scenic lunch break strolls.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to join them and a fantastic team of Directors and Managers looking forward to meeting you.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy.
- £10 an hour
- Bonus potential
- 40 hours a week to include weekend hours
- Enhanced parental leave
- Subscription to Health and wellbeing App - Headspace
- Access to WeCare
- Staff discounts
- An extra day of for your birthday
- Fantastic progression and support
- Working for a certified "Great Place to Work" company
Who is this Apprenticeship for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Optical Assistant Apprentice.
- Individuals with GSCE Maths at Grade 9-4 (A*-C), or an equivalent level qualification
- Individuals who have lived in the EU for 3 years or more, with the right to work in the UK
What does the role involve?
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
Find out more
Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below.
Apprenticeships at Specsavers | Specsavers UK Careers
It's essential that you haven't previously worked in the Optical Sector. Before applying, please check that you are able to travel to the store location on a daily basis.
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Competenze chiave estratte
La nostra IA ha analizzato l'offerta per identificare le competenze richieste.
I nostri consigli per candidarsi
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Open your CV with a Personal Statement that explicitly mentions your interest in optics and retail customer service, as the advert lists both as core motivations for the role.
📊 Quantify any previous customer-facing experience: e.g. 'Served 50+ customers daily in a busy retail environment, maintaining a 95% positive feedback score'.
🎯 Highlight your GCSE Maths Grade 4+ (or equivalent) prominently in your Education section — the advert lists this as a hard eligibility requirement.
🌐 If you have any experience booking appointments, taking phone calls, or using scheduling systems, call this out specifically as the role involves booking eye tests and telephone handling.
🤝 Emphasise any experience advising customers on products or style (e.g. fashion retail, beauty), as 'providing style advice' and 'measuring frames' are listed as key daily tasks.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Assisted 60+ customers per shift in a high-street retail environment, consistently achieving upsell targets and receiving a 4.8/5 customer satisfaction rating over 6 months.
- •Managed a shared appointment diary for 3 staff members, reducing scheduling conflicts by 30% through proactive telephone follow-ups and same-day rebooking.
- •Provided personalised product and style advice to customers across 200+ transactions, contributing to a 15% increase in average basket value during a seasonal promotion.
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Votre lettre de motivation est prête
Nous avons rédigé une lettre pour Specsavers. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à Specsavers
Dear Hiring Manager,
Specsavers' Optical Assistant Apprenticeship in Minehead stands out as a structured route into optics that combines hands-on patient pre-screening and frame measuring with genuine progression into retail management — precisely the direction I want my career to take. Having followed Specsavers' reputation as a certified 'Great Place to Work', I am keen to bring my customer service skills and enthusiasm for optics to your Minehead store.
My background in customer-facing retail has equipped me with the communication skills and attention to detail needed to welcome patients, manage eye test bookings, and provide confident style advice on frames. I hold a GCSE in Maths at Grade 5 and have consistently demonstrated the ability to learn new processes quickly in busy, people-focused environments.
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Domande probabili del colloquio
10 questions générées à partir de cette offre.
Tecniche
- ›How would you go about pre-screening a patient before their eye test — what steps would you follow?
- ›What do you understand by 'measuring frames' and why is accuracy important in this process?
- ›How would you handle a busy phone line while also attending to customers in store?
- ›What do you know about the range of lens and frame options Specsavers offers, and how would you advise a customer?
- ›How would you book and manage a diary of eye test appointments to minimise gaps and no-shows?
Comportamentali
- ›Tell me about a time you delivered excellent customer service in a pressured or busy environment.
- ›Describe a situation where you had to deal with a difficult or unhappy customer — what did you do and what was the outcome?
- ›Give an example of when you had to learn a new skill or process quickly. How did you approach it?
- ›Tell me about a time you worked as part of a team to achieve a shared goal.
- ›Describe a moment when you went above and beyond what was expected of you in a customer-facing role.
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you delivered excellent customer service in a pressured or busy environment.
Give an example of when you had to learn a new skill or process quickly. How did you approach it?