Optical Assistant
Descrizione del posto
Texte original importé depuis Reed
Harrow, Specsavers.
So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business
Harrow, Specsavers
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary: Starting salary £27k (experience depending)
- Full time (40- 32 hours per week) including weekend working.
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we're looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include:
- At least 3 months experince working in a opticians.
Find out more
If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it.
This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology.
Competenze chiave estratte
La nostra IA ha analizzato l'offerta per identificare le competenze richieste.
I nostri consigli per candidarsi
5 recommandations générées par notre IA pour maximiser vos chances.
⭐ Lead your Personal Statement with your optical or opticians experience, as the advert explicitly requires at least 3 months in an opticians — make this impossible to miss.
📊 Quantify your customer service impact: e.g. 'Assisted 40+ customers daily with frame and lens selection, maintaining a 95% satisfaction score.'
🎯 Use the phrase 'optical and audiology terminology' in your skills section — the advert flags this as a desirable differentiator that sets candidates apart.
🌐 Mention any experience with optical retail systems or dispensing software by name (e.g. Sightcare, Optisoft) to strengthen your ATS match for this Specsavers Harrow role.
🤝 Highlight weekend availability and flexibility between 32–40 hours explicitly in your CV header or profile, as the advert specifies weekend working as a requirement.
Bullets CV suggérés
3 bullets générés par notre IA pour cette offre, alignés sur ses mots-clés ATS.
Ajoutez ces 3 bullets sous votre expérience la plus récente :
- •Advised 35+ customers daily on frame and lens options at a busy high-street opticians, achieving consistent 4.8/5 customer satisfaction scores over 6 months.
- •Supported dispensing of single-vision and varifocal prescriptions for 200+ patients per month, applying optical terminology accurately to reduce re-glazing errors by 20%.
- •Contributed to a 15% uplift in eyecare accessory sales over one quarter by proactively recommending lens coatings and contact lens trials during customer consultations.
Copier est gratuit — adapter nécessite un upload CV (30s).
Votre lettre de motivation est prête
Nous avons rédigé une lettre pour Specsavers. Découvrez l'ouverture, puis débloquez la version complète personnalisée.
Aperçu — adapté à Specsavers
Dear Hiring Manager,
Specsavers' reputation for patient-centred eyecare and its strong community presence in Harrow make this Optical Assistant role a natural next step for me. Having worked in an opticians environment where optical terminology, frame dispensing, and delivering a welcoming customer experience were daily priorities, I am confident I can contribute from day one.
My background in optical retail has equipped me with hands-on experience advising customers on lens and frame selection, handling a high volume of patient interactions, and supporting a close-knit store team. I have worked across 32–40 hour weeks including weekends, so I am fully comfortable with the schedule this role requires.
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Domande probabili del colloquio
10 questions générées à partir de cette offre.
Tecniche
- ›How do you explain the difference between single-vision and varifocal lenses to a customer with no optical background?
- ›What optical or audiology terminology are you familiar with, and how have you applied it in a previous role?
- ›How would you assist a customer in selecting the right frame for their face shape and prescription needs?
- ›Describe your experience using any optical retail or dispensing software systems.
- ›How do you stay up to date with new eyecare products and optical technologies?
Comportamentali
- ›Tell me about a time you delivered outstanding customer service in a busy retail or optical environment.
- ›Describe a situation where you had to handle a difficult or unhappy customer — what did you do and what was the outcome?
- ›Give an example of when you worked as part of a team to improve the store environment or customer experience.
- ›Tell me about a time you had to learn new product knowledge quickly — how did you approach it?
- ›Describe a moment when you went above and beyond for a customer. What motivated you and what was the result?
Exemples de réponses STAR
Réponses modèles avec la méthode Situation-Tâche-Action-Résultat. À adapter à votre vécu.
Tell me about a time you delivered outstanding customer service in a busy retail or optical environment.
Describe a situation where you had to handle a difficult or unhappy customer — what did you do and what was the outcome?